Payment Policy
Last updated: 6 October 2026
Casa de Mother takes no payment through the website. This page explains how fees are quoted, how payment is made, and what to keep in mind.
No payment on this site
The website only introduces the residence and receives consultation requests. There is no payment gateway, we store no card details, and we will never ask you to enter card numbers on the site.
Fees and quotations
Fees are shared privately with each family after a conversation, because every stay differs. A quotation states what it includes and how long it stands.
How payment is made
Payment is made by transfer to the account held in the company's name, or in person at the residence. We use only the account named in your agreement, so please check it before you transfer.
Deposit and holding a date
A deposit confirms your dates. The amount, the deadline for the balance and the conditions attached are set out in your own agreement, not on this page.
Invoices
Invoices and supporting documents are issued and provided in line with applicable law and your agreement. Please send your invoicing details before you pay, so nothing has to be amended afterwards.
Changes and refunds
The terms for changing dates or receiving a refund are set out in your agreement. If you need to change something, please call the hotline as early as you can so we can arrange it.
Contact
For any question about payment, please call +84 938 810 468.